*Updated Return Policy - effective as of June 30, 2018*
IN-STORE RETURN POLICY
All returns that are made within 7 days from the purchase date are accepted for exchange or in-store credit only – NO REFUND. The purchased item(s) must be in original condition; unworn with all original tags attached (price tag, size tag, logo tag, etc). The receipt of the purchased items must be presented for the in-store credit to be issued. If Debit Card was used, cash refund will be provided. We reserve all right to deny any return and/or refund.
All items labeled FINAL SALE or have a discount value of 30% or more will not be accepted for any exchange or store credit.
IN-STORE PICKUP CANCELLATION
In-store pickups can be cancelled but are subject to restocking fee of $ 20.00 CAD.
ONLINE RETURN POLICY (CANADA & USA)
*All online orders will not be accepted for return or exchange without prior written communication via email – NO EXCEPTION. We reserve all right to deny any return and/or refund.*
All returns that are made within 14 days from the purchase date are accepted for return, exchange, and/or store credit. The purchased item(s) must be in original condition; unworn with all original tags attached (size tag, logo tag, etc). The customer must also include a receipt or proof of purchase in the returned parcel and declare the returned products as "RETURNED GOODS". The returned parcels are to be sent back at the customer's expense, including any other additional duties that may be charged to us.
If the value of the returned item(s) is over $ 75.00 CAD, the customer may want to consider using a trackable shipping service or purchasing shipping insurance as there is no guarantee that the parcel will successfully be returned to our store. Once confirmed by us, The customer may send the return parcel to our NiftyDo Gastown address:
NIFTYDO CLOTHING INC.
227 Carrall Street
Vancouver, BC V6B 2J2
Once the return parcel is received and inspected, the customer will be notified via email if the returned items are accepted for refund. Please note that all refunds are subject to restocking fee of $ 20.00 CAD(Canada) or $ 30.00 CAD(USA) which will be deducted from the amount of total refund. Refunds are issued based on the payment method used at the time of purchase and may take several business days to be processed.
ORDERS FROM ALL OTHER COUNTRIES OUTSIDE OF CANADA & USA
We do not provide exchange/refund and all sales are FINAL.
FINAL SALE ITEMS
All items labeled FINAL SALE or have a discount value of 30% or more will not be accepted for any exchange or refund.